Important Questions to Ask a Pressure Washing Company

Are you insured?

If you’re looking to hire an experienced pressure-washing company, it is important to ask if they are insured. Knowing if the company is insured will prevent you from having to pay for any unforeseen damages that can occur in the cleaning process. Also, reputable pressure washing service providers should have liability and workers' compensation insurance as this will provide coverage in the event of any property damage or employee injury. A good way to check the safety record of the company is to inquire about the number of years they have been operating.

Another important aspect to verify is whether or not the company specialises in the type of cleaning service you require. Some pressure washing companies offer general cleaning services, while others focus on specific areas such as concrete cleaning or deck restoration. Make sure to find out whether the company has the expertise and equipment required to complete the job safely and efficiently. Moreover, enquire about any additional services they may offer that could enhance the aesthetics of your property.

What is your cleaning process?

When hiring a pressure washing company, you should ask about their cleaning process. This will help you gain an understanding of how the company goes about tackling the job, as well as what type of equipment they use. Professional pressure washing companies should use commercial-grade hot water pressure washers that are capable of producing high-pressure levels to effectively remove dirt and grime build-up. Additionally, to ensure the highest level of cleanliness, some companies may opt to use detergents and disinfectants to eliminate germs and bacteria from surfaces. It’s also important to determine if the company uses eco-friendly products in order to prevent any environmental damage. 

In addition to their equipment, it’s essential to ask the company how long they plan to be on the job. This is important because the length of time it takes to complete the project will depend on the size of the area to be cleaned, along with the amount of dirt and debris that needs to be removed. Professional pressure washing companies should also evaluate the condition of the surface before starting the job, in order to identify any potential risks and provide the customer with accurate estimates of the length and cost of the project.

Can you show me some before and after pictures?

In addition to enquiring about the cleaning process and duration, you may want to take the time to ask the company for before-and-after photos of past projects. Not only do these images give you a better idea of the end result, but they also give you an insight into the quality of work that the company provides. While before and after photos are very useful, make sure to ask the company how long ago the project was completed to ensure that the images are an accurate representation of their current work.

Are your technicians certified and how?

To successfully complete every job, it’s important to ensure that the technicians employed by the pressure washing company are certified and trained in the correct safety procedures. In addition to verifying that the technicians are insured, you should ask the company how they train their employees. Reputable pressure washing companies should place an emphasis on providing comprehensive safety education to all of their staff members.

Do you offer a guarantee for your work?

It’s also worth asking the pressure washing company if they offer a guarantee for their work. Most companies provide a satisfaction guarantee for their services, which means that if the client is not satisfied with the results, the company is obliged to redo the job for free. Make sure to enquire about the company’s return policy and any other terms and conditions associated with their guarantee. It’s also wise to obtain a written agreement outlining the scope of work that the company will provide. This will ensure that both parties have a clear understanding of the expected outcome from the project and will also provide a point of reference should the customer need to dispute the quality of the job.