We explore essential questions to ask before hiring a fencing contractor. Discover what matters most when planning your fencing project and preparing for a smooth fence installation.
A new fence can transform your property by adding privacy, security, and style. Yet the success of any fencing project depends heavily on choosing the right contractor who understands your needs and delivers quality work.
Asking the right questions before you hire helps you avoid hidden fees, unexpected replacement costs, and poor workmanship.
A reputable fencing contractor with experience, transparency, and good insurance coverage can guide you through the entire process, from securing necessary permits to handling fence posts and materials.
With a skilled contractor who values professionalism and provides a written contract, you gain peace of mind and a final product that improves your home or business for the long run.
What Should I Ask a Fencing Contractor?
Here are the key questions that homeowners, landlords, and business owners should ask before hiring. Each one is designed to reveal the contractor’s experience, insurance, and ability to deliver quality.
These questions help you make informed decisions and ensure your next fencing project runs smoothly and delivers great service.
Using our guide will help you avoid hiring a rouge trader.
Are you accredited or a member of a recognised UK trade association?
Choose a fencing contractor who can show proof of professionalism. Membership in a trade body such as the Association of Fencing Industries (AFI) is a good sign and shows the contractor’s commitment to industry standards, quality materials, and safe installation practices.
Example: A homeowner might feel more confident if the contractor belongs to an accredited scheme, while a business owner seeking high-security fencing will expect certifications. Accreditation is a strong indicator of the contractor’s experience and overall quality.
Do you have the necessary insurance coverage?
Always check if the fencing contractor has liability insurance. General liability insurance protects you if your property is damaged, while workers compensation insurance covers employees if they are injured during the job. A reputable contractor will show proof of both liability insurance and general liability coverage on request.
Example: If a fence post breaks a neighbour’s wall or damages underground equipment, insurance prevents you from paying the bill. For landlords, having general liability and workers compensation insurance in place is a good sign that the contractor takes responsibility seriously.
How long have you been in business, and can I see examples of your work?
Ask about the contractor’s experience and whether they can show completed projects. Photos, references, and online reviews help you judge their past fencing work and overall aesthetics. A good contractor should also direct you to past clients or previous work.
Example: Homeowners may want to see examples of wood fences, while a landlord may prefer durable designs with lower maintenance. Businesses should request proof of completed commercial fence installation projects. Google reviews and home advisor listings also provide feedback on reliability.
Will you handle any planning permissions or permits if required?
In the UK, fence height and boundaries are subject to local regulations. Most fence contractors understand the rules, but you should still ask if they will handle necessary permits. A good contractor will inspect the ground, check for pipes before digging, and explain how they’ll avoid mistakes.
Example: A landlord with property in a conservation area will expect the contractor to obtain permits. Businesses also rely on contractors who ensure compliance with regulations to protect them from fines or having to replace the fence.
What fencing materials and design do you recommend?
Ask what materials best suit your property. Wood, vinyl, concrete posts, and other materials all have pros and cons. A skilled contractor will explain which materials offer durability, lower maintenance, and high quality materials for the long run.
Example: A homeowner may want privacy and style, while a business may prioritise security. The contractor should explain how their design fits your needs, whether that includes gates, rails, or extra protection.
What exactly is included in your quote or estimate?
Always request a written contract with an itemised quote. Ensure it covers materials, labour, fence installation, and removal of the old fence. A reliable fence company should also include cleanup so your property is left tidy.
Clarify whether VAT is included, and check for hidden fees. Multiple quotes allow you to compare competitive prices and make informed decisions about the contractor’s service and quality of work.
Example: A business owner might need details on waste disposal, while homeowners should check if concrete for posts or screws for panels are included. Checking the details up front avoids surprises on the final invoice.
Will we have a written contract and what are your payment terms?
A written contract protects both you and the contractor. It should list start and end dates, the scope of work, and payment terms.
Most fence contractors request deposits to cover fencing materials, with the rest due upon completion.
Example: A landlord should request invoices for records, while businesses often require contracts for compliance. Be wary if a contractor demands full payment upfront – a good contractor will allow staged payments until the final product is completed.
How long will the job take, and what happens if there are delays?
Ask how long the installation process will last and what happens if bad weather, uneven terrain, or late supply of materials causes delays.
A professional fence company should keep you updated and provide clarity on completion dates.
Example: For a homeowner, knowing whether the job takes one day or a week matters for access to the property. Businesses may require work outside office hours. The right contractor will explain their plan and keep the process running smoothly.
Who will be carrying out the work on-site?
Ask if the company uses its own crew or subcontractors. A reliable fencing contractor ensures their employees are trained, insured, and equipped with the right tools. Knowing who will install the posts, panels, and gates helps avoid confusion.
Example: A business might require background checks on subcontractors. A homeowner may simply want reassurance that the same professional team will handle the job from start to finish.
Do you offer any warranty or guarantee?
A new fence is an investment, so warranties on both materials and workmanship are essential.
Many reputable contractors use high quality materials with manufacturer warranties and also provide their own workmanship guarantee. Always ask if the warranty covers issues like misaligned gates, broken posts, or premature rot.
Example: A homeowner benefits from peace of mind if the contractor offers a two-year warranty on workmanship. A landlord will value protection against early replacement costs. Businesses often require warranties to ensure the durability of the final product.
Hiring a Fencing Contractor: Final Thoughts
Taking time to research, request multiple quotes, and check online reviews helps you choose the right contractor.
Always verify insurance, insist on a written contract, and ask about warranties. These steps ensure good results and quality work that meets your expectations.
Whether you’re a homeowner protecting your garden, a landlord maintaining a rental property, or a business safeguarding premises, the right contractor offers peace of mind and great service.
When you find a fencing contractor who explains the process clearly, respects your budget, and shows pride in their previous work, you can trust that your fencing project will be a success.
Find Local Fencing Contractors Near You
Looking for a fencing contractor? Visit Noticed UK and enter your postcode. You’ll find trusted fence companies with professional teams, competitive prices, and reliable service.
Start your search today and make your fencing project a success with the right contractor.
Sources Used:
Association of Fencing Industries
Planning Portal – Fences, Gates and Garden Walls Guidance
Which? Trusted Traders – How to find a good tradesperson
Cladco Blog – 7 Tips for Hiring a Fence Contractor
Gilks Fencing – 5 Tips For Choosing The Right Fencing Contractor