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Frequently Asked Questions

Finding the right professional can be tricky, so we want to help you understand everything you need to know before you decide who to hire. We have created this resource dedicated to answering your questions. You can find some of the most common questions below to help you decide.

If you are a landlord, then you must provide your tenants with an annual gas safety certificate. This is a legal requirement and if you fail to do so you could be liable for prosecution. The certificate is proof that all of the gas-powered appliances in the property have been checked by a qualified engineer and that everything is working safely and as it should. Read More

It is recommended that homeowners in the UK have a gas safety check at least once every 12 months. During this check, gas engineers will inspect all gas appliances, boiler and pipework for safety and efficiency. In addition, they will check for carbon monoxide (CO) levels as part of the check. If any problems are discovered, they will be repaired immediately to ensure the safety of the home. If any appliances are more than 10 years old, it is important to replace them as soon as possible.Read More

If you fail a gas safety inspection, there are a few steps you must take to rectify the problem. Firstly, find out why you have failed the inspection. Your engineer will usually provide you with a gas safety certificate which will contain codes that indicate the failure points. Reviewing these codes is an important step in understanding why you have failed the inspection and how to rectify the issue. There are three main categories in which an appliance or system may fail: Immediately Dangerous (ID), At Risk (AR) and Not to Current Standards (NCS). Read More

You need both a gas safety check and a boiler service. The gas safety check is a legal requirement and must be carried out by a qualified Gas Safe engineer every 12 months. A boiler service, although not legally required, is necessary to help ensure that your boiler is running safely and efficiently.Read More

Under the Gas Safety Regulations 1998, it is a legal requirement that all gas appliances, pipework and flues placed in any property must be checked once a year by a Gas Safe registered engineer. The law states that any landlord, or an individual living in a rental property, must have the gas safety check carried out by someone who is on the Gas Safe Register. The register is the official list of Gas Safe registered businesses and engineers across the UK and contains all the information regarding gas safety. Read More

If the gas safety check is being done on a furnace, make sure the power supply to the boiler is switched off. If you are unsure how to do this, it would be best to call a professional plumber for assistance. Shutting off the boiler will ensure that it does not accidentally get switched on during the inspection process. Read More

The cost of a gas service or safety certificate will depend on a number of factors, including the type of service you require and the size and complexity of your system. Generally, you can expect to pay between £50-£100 for a standard gas safety check or gas safety certificate.Read More

A gas safety inspection typically takes around 45 minutes to an hour, though the time it takes can vary depending on the amount and complexity of gas appliances. It is important to allow sufficient time for the inspection so that the engineer can carry out a full and comprehensive check.Read More

The Gas Safety Check covers a range of safety aspects, including the tightness of joints, looking for signs of corrosion, ensuring the appliance is turned off and on correctly, checking and testing flue flow rates, examining the chimney or flue, and checking fuel pressure levels.Read More

In the UK, landlords are legally responsible for ensuring that all appliances and pipework in their rental properties meet the highest standards of gas safety. All private landlords need to make sure that their tenants are safe from the risk of gas poisoning, explosions and fires. However, it’s not just private landlords who need to be aware of their responsibility for gas safety. Any organisation or individual that owns, lets or manages a property is also legally responsible for ensuring that it meets all relevant gas safety regulations. This includes social landlords, local authorities and letting agents. Read More