Plumbers

At Dr H2O, we specialise in providing comprehensive drainage and plumbing solutions across Croydon, Mitcham, Epsom, and Purley. Operating 24 hours a day, our rapid response team ensures that we address emergency issues, from boiler breakdowns to leaks and overflow systems, within 60 minutes or less. Our experienced team is fully qualified and Gas Safe registered, committed to delivering reliable service with a focus on customer satisfaction.

We also offer expert kitchen and bathroom fitting services, handling every aspect from design to installation. Our skilled tradesmen ensure that all work meets high-quality standards, whether it's new installations or maintenance. Additionally, we support landlords and letting agencies by providing essential water hygiene testing and necessary remedial work to safeguard properties from health hazards like Legionella bacteria.

Our commitment to building lasting relationships with our clients is demonstrated by our free call-out service, detailed quotes, and our ability to cover a wide range of local areas, including Carshalton, Wallington, Sutton, Cheam, and beyond.

Our Services

Emergency Plumbing

Boiler Repairs and Installation

Central Heating Services

Power Flushing

Radiator Replacement

Zone Valve Replacement

Water Tank Replacement

Kitchen Design and Installation

Bathroom Design and Installation

Water Hygiene Testing

Leak Detection and Repairs

And More...

Our drainage and plumbing services cover emergency call-outs, boiler and heating system repairs, and maintenance work to ensure everything operates efficiently. We specialise in advanced solutions like power flushing to enhance system performance and control upgrades for energy efficiency.

Our qualified plumbers trace and repair leaks, manage water tank replacements, and ensure all installations meet industry standards. For kitchen and bathroom renovations, we provide bespoke design and fitting, handling everything from pipework to final finishes.

Opening Times

Monday Open 24 Hours
Tuesday Open 24 Hours
Wednesday Open 24 Hours
Thursday Open 24 Hours
Friday Open 24 Hours
Saturday Open 24 Hours
Sunday Open 24 Hours

Customer Reviews

4.2

5 Reviews

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1

Showing most relevant reviews (5 results)

June 19, 2025
Google Review
Had a leak from my cistern in my downstairs loo. I called this local business and Daniel came out that afternoon. Very friendly, knowledgeable guy. Fixed the leak in no time at all and was on his way. I would definitely use this company again. They were efficient, friendly and reliable at a very good price.
June 15, 2025
Google Review
Hello, I wanted to redesign my old fashion toilet and bath. It is updated to a wonderful new tile wall back and wc, basin vanity and bath taps. The end result looks great. I m very happy with new toilet and vanity installations. Thanks a lot for your hard work.
March 21, 2025
Google Review
If i could give a 5 star plus I would. From start to finish Dan was brilliant. Everyday he would explain what was done, the options and choices available and what was happening next. Hard working, reliable and honest. We've had work on the house done before and never has someone cleaned up after themselves so well (which shows an attention to detail and care). We now have a beautiful bathroom at a very fair price, thank you Dan/Dr H2o
February 14, 2025
Google Review
I would strongly advise against using Dr H2o Plumbing & Heating (Daniel Hallett) and would recommend people also read the other lowest-rated reviews on here before coming to their own decision. On 14 January, we paid a deposit of £792 to secure a start date of Monday 3rd February for our bathroom work, but he never turned up. He initially claimed he had emailed to delay the job, but when challenged, admitted no email was sent. Despite rescheduling twice and repeated assurances that he would come "shortly," he failed to show up multiple times without any explanation until I chased him. After several days of waiting, I lost confidence and requested a refund of our deposit in the late afternoon of Thursday 6th February, as he had failed to carry out the work as agreed. Instead of returning the deposit, he claimed he was entitled to keep it for "loss of earnings"—despite never having shown up or having done any work. He also alleged costs for materials, subcontractors, and a restocking fee of 20%, but despite requesting details and asking for materials to be delivered to me, no details were ever provided, nor were materials supplied. When I pointed out that he was not entitled to keep a deposit after failing to do the work as agreed, he responded that he had 'googled' and his belief and mine were different. He made vague references to seeking legal advice but has continued to withhold our money and failed to provide any justification or evidence for the alleged costs he claimed to have incurred. We have now had to hire another company to do the job and we are preparing to take legal action to recover our deposit. If the deposit is refunded, I will update this review. However, based on our experience, I would not recommend this trader. UPDATE 14/02/2025: Dan, I have already prepared a full transcript of our communications for court. So I can confirm that at no point did I say it was 'fine' for you to schedule a start date and not turn up if you had other things to do. Each time you failed to show, you gave no advance warning nor the basic courtesy of letting me know so I wouldn't waste the day waiting for you. As for your 'half-completed job' remark - our old sink unit was removed only to allow for a window replacement, as shown in the attached photos. Our original plan was just to reinstall a new sink unit, but after our new windows were fitted we decided to go ahead and have the whole bathroom re-tiled instead so sought three quotes for this. Unfortunately, we chose you over retaining AA Cooper Ltd, who carried out the initial work professionally and reliably, because your mid-range quote seemed reasonable at the time. I can only assume you thought you could turn up whenever you wanted because you already had our money. As of today, you have still not refunded our deposit nor provided any justification for keeping it.
October 20, 2023
Google Review
Dan fitted a new boiler, installed the new kitchen and created a wet room for me with in my budget, without compromising on the quality of the materials or the workmanship. Dan did herringbone tiling and spent a lot of time insuring it was completed properly. He also installed underfloor heating in both rooms and replaced all the flooring and supports underneath the kitchen. Dan even created a temporary mini kitchen so we were never without a cooking or washing facility. Nothing is a problem for Dan and he will go the extra mile to help you. He even provided us with heaters when our old boiler broke down. Dan looked at my Pinterest images and worked with me to create the exact design I wanted. He also sourced designer radiators and brought catalogues to my home to look for what I really wanted. Dan was clear that he would make sure that the dream would be achieved! Dan also introduced me to other reliable tradesmen, who helped with the overall work. Dan is knowledgeable and explains everything that he’s doing on the job. Overall Dan has a great positive mental attitude and made a stressful renovation much easier by managing it and reassuring that everything would work out fine.

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