drain and sewer services

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Frequently Asked Questions

Finding the right professional can be tricky, so we want to help you understand everything you need to know before you decide who to hire. We have created this resource dedicated to answering your questions. You can find some of the most common questions below to help you decide.

A video drain inspection uses a small camera to examine the inside of your pipes. The camera is inserted into the drain, sending live footage to identify blockages, cracks, or other issues. This method is quick, accurate, and non-invasive, helping professionals locate problems without digging or guesswork. It’s an effective way to ensure your drains are in good condition and address issues before they worsen.Read More

Regularly clearing your drains helps to keep them in good working order, reducing the risk of blockages and backups which can cause damage to both your home and the environment. Clearing your drains on a regular basis ensures that waste is dissipated quickly and efficiently, meaning that water will not sit in the pipes and stagnate. This can lead to the growth of bacteria and mould, resulting in unpleasant odours and potential health risks. In addition, regular drain maintenance reduces the risk of flooding and further water damage to your property.Read More

Yes, slow drainage often means a blockage or build-up in your pipes. Calling a professional ensures the problem is fixed properly before it worsens. They can safely remove blockages and prevent damage, saving you from costly repairs later. Acting early keeps your drains working smoothly.Read More

When and if the sewage is not able to pass through the drainpipes correctly and in a timely manner, it can have a negative effect on your health. As waste matter accumulates and begins to decompose, it will result in an unpleasant odour that can lead to airborne infections. Furthermore, hazardous substances can enter your home, leading to allergies, serious illnesses, and breathing difficulties. Over time, these harmful substances can seep into your drinking water, leading to serious long-term health problems.Read More

Yes, a drainage specialist has the training and experience to quickly identify what’s causing a blocked drain. They take into account all of the factors that might be contributing to the blockage, such as temperature, surface tension, flow rate, solids concentration and viscosity, amongst other things. A drainage specialist will use modern CCTV equipment to inspect the pipes and determine the exact cause. This can save a lot of time and money, by avoiding the need to dig up pipes to diagnose the problem. Once they’ve identified what’s causing the blockage, they’ll ensure it’s removed as quickly as possible.Read More

Grease and oil build up in drains, causing them to block up over time. This can be especially damaging in waterways, as these substances can be toxic to aquatic life and plants. Grease and oil can also reduce oxygen levels in the water and change the pH of the water, leading to an unhealthy environment for wildlife. Regular cleaning is essential to prevent the build-up of grease and oil and reduce its impact on the environment.Read More

Another benefit of regular drain maintenance is cost savings in the long run. This is because, when it comes to drains, prevention is always better than cure. Investing in regular maintenance checks can help to catch problems before they become more serious and costly. Professional drain cleaning services provide a thorough inspection and reliable, expert advice, allowing you to take care of any issues quickly and efficiently without having to worry about unexpected repair costs. Read More

As a homeowner, you are responsible for the drains within your property boundary, including pipes under your garden or driveway, and those connecting to the main sewer. This means clearing blockages and repairing any damage. To avoid problems, don’t pour grease or flush items like wet wipes down your drains. If the issue is outside your property or affects multiple homes, it may be your water company’s responsibility. Knowing your property boundaries helps you understand what you need to maintain.Read More

Yes, using a sink strainer can help prevent blocked drains. A sink strainer catches small bits of food, hair, and other debris before they can go down the plughole and clog the pipes. By trapping these items, it keeps your drains clear and allows water to flow smoothly. Sink strainers are inexpensive, easy to clean, and fit most sinks. To keep them effective, simply empty the strainer into the bin regularly and rinse it to remove any build-up. This simple habit can make a big difference in avoiding the hassle of a blocked drain.Read More

The cost to unblock a drain can vary depending on the severity of the blockage and who you hire. For simple clogs, it might cost around £50, but more serious issues, like grease build-up or tree roots, could cost up to £150 or more. Emergency call-outs during evenings or weekends might also increase the price. Acting quickly and choosing the right service can help keep costs down.Read More

A Drainage Survey is a detailed examination of a drainage system, both internally and externally, to check for any blockages or potential problems. It should be done by a qualified professional who knows exactly what they are looking for. A drain survey can involve using cameras to inspect inside pipes and can often be an inspection from outside the property to check the overall condition of the drains. Read More

The most common time for a CCTV drain survey to be required is when purchasing a new property, as it allows for the current state of the drains to be established and any issues quickly addressed. However, there are other times when a CCTV drain survey may be necessary. For example, if your drains seem to be draining slowly, pooling water, or emitting strange smells – then it might be time to book a survey.Read More

The cost of a CCTV drain survey depends upon a number of factors, such as the length of the drains and how accessible they are. On average, the cost of a survey for a domestic property is generally between £200 – £350. However, the price can increase depending on the size of the property and the complexity of the drainage system.Read More

A drainage survey usually takes between four and twelve hours, depending on the complexity of the system. Once professionals arrive at your property, they’ll carry out a visual inspection of the outside drains and reference any structural damage or blocked pipes. Using a high-pressure water jetting machine, specialists can then clear any debris within the system to ensure it’s running efficiently. Read More

A full CCTV drain survey should be conducted to ensure the drains remain operational and undamaged when constructing an extension. The surveyor will be able to identify any points of potential damage, or signs of root infiltration, which may affect the integrity of the drains. It is important to note that a pre-purchase home buyers survey will not include a detailed inspection of the drainage system.Read More

In conclusion, it is important to remember that while the Land Registry does not necessarily show drains on your property, there are a number of ways you can find out about drainage systems near your home. Firstly, it is recommended to consult the deeds for your property. Alternatively, you can contact your local council and water company which may provide more up-to-date information. Finally, by hiring a professional you can get a detailed understanding of the presence and ownership of any drains on your land.Read More

A drain survey is an effective way of checking if the drains on the property are in good working order. This survey involves checking for problems such as damage, blockages or any other potential issues with the drainage system. It's worth considering, especially if you're buying an older property. According to professionals in the industry, it's important to ensure that the drains and sewerage systems are in good working order to minimise the risk of future problems with your drains.Read More

When carrying out a drain survey, the amount of time it will take depends on the size of the property. Once we arrive at your property, the survey itself can take several hours, with most surveys completed within one day. The survey includes taking an accurate survey of all the drains, including manholes and any other access points. We then use specialist CCTV cameras to check the drains for any damage or debris that could be causing a blockage. After the footage has been recorded, our experienced surveyors assess the footage and compile a detailed report for you to review. Read More

Drainage is an important consideration when it comes to owning a home. It’s not something that should be taken lightly, as it can cause severe problems if left unchecked. With that in mind, it’s important to understand who is responsible for drains around your property. The general rule is that you are usually responsible for any drains that serve your property. Whether this is a single drain running around the perimeter or a full sewer system, you as the homeowner are required to ensure it’s maintained and kept in good working order.Read More

In conclusion, while it is possible to build over a drain, it is important to take all necessary precautions and follow the right steps to ensure the safety and security of the environment and that any potential disturbance to the water table is kept to a minimum. Every building project is different, so it may be worthwhile getting external advice from those in your local area, such as planning councils and local authorities. Generally, it is not recommended that you put foundations over a drain, particularly in domestic areas.Read More

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What To Expect During Professional Drain Cleaning

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Drain Clearance – Why It Is So Important For Your Home

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Top Signs Your Blocked Household Drain Needs A Professional

Harmful Effects Of Blocked Drainage On Your Home And Health

Harmful Effects Of Blocked Drainage On Your Home And Health

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Should You Call An Expert To Unblock Drains?

Preventing The Environmental Impact Of Blocked Drains

Preventing The Environmental Impact Of Blocked Drains

Regular Drain Maintenance - Why It's Worth The Investment

Regular Drain Maintenance - Why It's Worth The Investment

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Who Is Responsible For Repairing and Clearing Drains?

Easy Tips To Prevent A Blocked Drain

Easy Tips To Prevent A Blocked Drain

The Cost Of Drain Unblocking and Jetting

The Cost Of Drain Unblocking and Jetting

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What Is A Drain Survey?

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Do I Need A CCTV Drain Survey?

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How Much Does A Homebuyer's Drainage Survey Cost?

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How Long Does A Drainage Survey Take?

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Do I Need A Drain Survey For An Extension?

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Does Land Registry Show Drains?

Is A Drain Survey Worth It?

Is A Drain Survey Worth It?

What Happens During A Drain Survey?

What Happens During A Drain Survey?

Who Is Responsible For House Drainage?

Who Is Responsible For House Drainage?

Can You Build Foundations Over A Drain?

Can You Build Foundations Over A Drain?

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