What to Ask Before Ordering New Kitchen Worktops or Splashbacks

Choosing new kitchen worktops and splashbacks can really change the way your kitchen looks and works. These features are not just about style, they also help protect your kitchen from daily wear and tear.

Before you go ahead and place an order, there are a number of questions you should ask. This will help make sure you avoid delays, extra costs, and any confusion about what to expect during the process.

This guide will walk you through the key steps to take before ordering. It will help you feel confident about your choices and give you a better understanding of what will happen from start to finish.

Planning Ahead Before You Place an Order

Making early plans will help things go smoothly. The more thought you put into the process now, the easier it will be to get the result you want later. There are a few important areas to focus on right from the start.

Measure Your Space Carefully

Getting the correct measurements is one of the most important parts of planning. If your measurements are off, your kitchen worktops and splashbacks might not fit properly. This could lead to delays and added expense.

Use a tape measure to carefully record the length and depth of each area where the worktops and splashbacks will go. Do not forget to include spaces for sinks, hobs, windows and any other fittings. If you are unsure, ask a professional to come and measure everything for you.

Check Delivery Times and Lead Times

Kitchen worktops and splashbacks are often made to your specific needs. This means there can be a waiting period before they are ready. Some materials also take longer than others to be made and delivered.

Before placing an order, ask the supplier how long it will take to make, cut and deliver your chosen products. Knowing this will help you plan the rest of your kitchen work more effectively.

Also find out how they will be delivered and whether someone needs to be home to sign for them. Some deliveries need two people to carry the items safely, so make sure arrangements are in place.

Talk About Your Budget Upfront

Let the supplier know how much you want to spend. This will help them guide you towards materials and options that suit your budget. Do not forget to ask whether the price includes VAT, delivery, fitting, and extras like trimming or corner joints.

It is also wise to set a small amount aside for unexpected costs. Sometimes things change once work begins, and it is good to be ready for that just in case.

Decide Who Will Install Them

Some suppliers offer fitting services, while others may only sell the materials. You will need to choose whether to use their team or hire your own installer. Either way, make sure they are experienced in fitting the materials you have chosen.

Ask for references or photos of past work to be sure they can do a good job. A well-installed worktop or splashback will last longer, look better and be easier to clean and maintain.

Material Choices and What to Confirm First

There are many materials to pick from when it comes to kitchen worktops and splashbacks. Each one has its own advantages, and what suits one home may not suit another. Understanding the options will help you make the right choice for your space.

Laminate: This is one of the most popular options. It is affordable, comes in many patterns and is easy to clean. However, it can be damaged by hot pans or sharp knives, so you need to take care when using it.

Solid wood: This brings warmth and charm to any kitchen. It needs regular oiling to protect it from water damage. It is best for people who do not mind doing a little maintenance now and then.

Stone: Granite and quartz are strong, stylish and long-lasting. They do cost more than most other materials and must be installed carefully due to their weight. They are a popular choice for modern or luxury kitchens.

Glass or acrylic: These are often chosen for their smooth finish and bold colour choices. They are easy to wipe clean and look sleek. Tiles: If you prefer a more classic or patterned design, tiles offer flexibility in colours and styles. They take longer to install but give a handmade look.

Things to confirm: Ask if you can take home samples to see how they look in your kitchen lighting. Check if the colours might change over time or react to cleaning products. Always ask what care the surface needs and how long it is expected to last. Choosing a material that suits your lifestyle will make your kitchen easier to live with in the long term.

Understanding What’s Included in the Installation

When arranging installation, make sure you know exactly what the service includes. Not all installers provide the same things. A clear agreement will help avoid confusion and extra costs.

Removal of old worktops or splashbacks: Some fitters will take these away, others will not. If removal is not included, you will need to arrange this before the new materials can be fitted.

Sealing and edge finishing: Ask if the team will seal corners and edges. Proper sealing stops water from getting underneath and causing damage such as swelling or mould. It also gives a neat finish.

Adjustments during fitting: Fitting may require trimming corners, cutting holes for sinks or hobs, or smoothing uneven walls. These may be included or may cost extra. Always ask in advance to avoid surprise charges.

Special layouts: If your splashbacks go behind appliances or wrap around corners, check that the team has fitted similar layouts before. A tight, accurate fit is important for both looks and function.

Time and access: Ask how long the job will take and whether there are any limits on when they can work. It helps to plan around this, especially if your kitchen will be out of use for a short time.

Safety and clean-up: Check whether the installers will tidy up after the job is done and what safety steps they take to manage dust or noise. Knowing this will help you prepare your home before work begins.

Final Checks Before You Sign Off

Before you complete the order and accept the final result, take time to do a proper check. This is your last chance to ask questions and make sure everything is in place as promised. Being thorough now can save you trouble later.

Inspect the Quality of the Finish

Take a close look at the surface of the worktops and splashbacks. Check for marks, cracks, or other defects. Look at joins and edges to see if they are sealed well. Everything should feel smooth and secure, with no gaps or rough areas.

Stand back and look at the colour and finish from different angles. Make sure it matches what you ordered and that the pattern lines up if needed. This is especially important for materials like tiles or patterned laminate.

Check for Cleanliness and Leftover Materials

Once installation is complete, the area should be tidy. All tools, cuttings, dust and packaging should be cleared away. If there are any spare pieces, ask if you can keep them for possible repairs in future.

If anything looks unfinished or not quite right, mention it straight away. It is much easier to get things fixed before the team leaves than to call them back later.

Ask for Care Instructions and Guarantees

Before you sign off, make sure you have full care instructions. These will explain how to clean and look after your new surfaces to keep them looking fresh. Using the wrong products could damage the finish, so keep these instructions handy.

You should also receive a written guarantee or warranty. This protects you if anything goes wrong after the work is done. Check how long the guarantee lasts, what it includes, and who to contact if you need help.

Save all paperwork in a safe place, including receipts, care guides and contact details. If something needs to be fixed later on, this information will be helpful.